Service & Parts Department FAQ
Mission Valley Ford's Service & Parts Department Has You Covered
When your truck, van, or car goes on the fritz, there is only one team in the San Jose area you should trust for help. Mission Valley Ford has repaired and maintained all types of vehicles for over 30 years. Our staff is one of the best around because they keep themselves aware of all industry advancements while retaining the knowledge necessary to work on older models. We equip our Service Department technicians with the best the industry has to offer so you can receive the best services possible. Whether you need assistance with your truck's cosmetics or you need top-of-line truck parts and replacements, Mission Valley Ford has you covered. We also help with regular maintenance services such as oil changes, windshield wiper replacements, and fluid checks. Your vehicle deserves the best, and our technicians will treat it as if it were their own. Give us a call today to schedule your next visit for van and truck services. You can also have your truck towed here in an emergency.
Frequently Asked Questions About Our Service & Parts Dept.
Over the years, we have received many questions from our customers about their van, or truck's health. While we are happy to get you any answers you need pertaining to your vehicle, we have provided some of the most frequently asked below to help save you some time before coming into our Service & Parts Department in San Jose, CA:
How often should I change my oil?
While most trucks, vans, and SUVs will suggest every three months or 5,000 miles, whichever comes first, you can trust our team to keep you informed on the proper time frame. Modern vehicles can now go longer, thanks to advancements in the industry. Vehicles using full synthetic motor oil can even go as far as 10,000 before needing an oil change. Our professional staff will help you figure out the exact schedule your ride needs to stay safe on the road for as long as possible.
What type of oil do I need?
Checking the user manual for your particular vehicle is the best way to discover what type of oil your vehicle needs. If you cannot find your manual, please do not hesitate to call our staff. Our trained and professional Service & Parts department team can assist by letting you know precisely the type of oil your vehicle needs. Depending on the time of year, make, model, and age of the vehicle, it can be wildly different. There is no one-size-fits-all answer, and using the incorrect type of oil can be hazardous for your truck or van's performance.
When should I get my brakes checked?
Mission Valley Ford professionals recommend you have your brakes checked every six months. We will always check the fluids when you bring them in for regular maintenance, but you need to schedule having the pads and rotors checked for performance. To stay safe, you will want to have them changed before you start to hear squeals or squeaks when applying your foot to the brake. Our Service & Parts department can get your truck and van parts to get the brakes switched out quickly.
When do I change the brake pads?
After a maintenance inspection of your brake pads, rotors, and lines, we can inform you of the health and when the appropriate time to have them changed would be. If you have concerns, do not hesitate to bring them in for a check-up from our Service & Parts department specialists. Other concerns about your brakes include the time it takes to come to a complete stop and odd sounds when applying brakes. Bring it in anytime to have our team of technicians check them out for you.
Why should I choose a Ford service provider for my vehicle maintenance?
At Mission Valley Ford, our Service & Parts department has trained and studied everything your vehicle may need to perform at its best. We have all the best truck and van parts to ensure yours is in tip-top shape. Whether coming in for scheduled maintenance services or needing an emergency replacement part, you can count on us. We equip them with industry-leading tools and ensure all certifications and licenses are up-to-date.
How do I know when to charge my battery?
Battery problems can lead to your vehicle not starting, your radio not working, or preventing headlights from turning on at night. Mission Valley Ford recommends having us check your battery’s performance twice a year. Catching it with a maintenance check can prevent you from having an accident and prepare you when a replacement is needed. We also carry the industry’s best options when it comes to changing your battery. We can also provide it with recharging to keep it powering your truck, Van or SUV for as long as possible.
How come my check engine light is on?
If your check engine light turns on, you need to bring your vehicle into Mission Valley Ford. Our Service department can run a diagnostic test to find what caused the light to turn on in the first place. Once discovered, we can provide all the necessary maintenance or replace the required parts to get you safely back on the road. It could be anything from leaving the gas cap open after filling up or something serious such as your engine misfiring.
When should I replace my fuel filter?
This all depends on how much you drive around. We recommend having us replace your fuel filter every 20,000 miles but no longer than 40,000 miles. Not replacing this equipment in a timely manner can have severe effects on your gas mileage and performance. Once you bring in your truck, van, or SUV, we will be able to give a better estimate as to when you should bring it in for a fuel filter switch.
Do I really need new tires?
San Jose, CA residents have come to be accustomed to great weather for most of the year. There are three California laws regarding the purchase of these tires. Not only can Mission Valley Ford sell you these tires, but we can answer any and all questions you may have as well. We will make sure your vehicle is in top shape and within all necessary legal requirements for being on the road.
What's the point of a tire rotation?
Rotating your tires every 3,000 to 5,000 miles helps give them a chance to wear down evenly and last for as long as possible. We suggest most drivers receive this service when they come in for an oil change. You will receive better traction when driving and have a better handle on the road each time you drive in the rain. We will switch out the back tires with the front and then switch the sides they are installed on as well. Having Mission Valley Ford rotate your tires can also keep them within the requirements for your warranty.
Why won't my Ford start?
There can be multiple reasons your Ford truck or van will not start. If it is making strange noises, there could be issues with the starter or ignition. If no lights are turning on when trying to start, there could be a problem with your battery. The well-trained staff at Mission Valley Ford’s Service department can figure out the problem after receiving your vehicle.
Call Mission Valley Ford for Truck Parts and So Much More
At Mission Valley Ford, we dedicate ourselves to the most satisfactory customer service when you need your vehicle's assistance. Our technicians in the Service & Parts department have studied how every make and model works to guarantee we can work on it, truck, vehicle, or SUV. We carry the necessary parts to get them back on the road and keep them adequately maintained throughout the year. When you need truck parts, we're the team to call. If your vehicle requires an oil change, bring it in, and if it needs a fuel filter changed, we have it in stock. Call or drive in today to get your car working in tip-top shape in no time!